Meet the Team - Carver Gate Repair West Palm Beach

Meet the West Palm Beach Team Behind Carver Gate Repair West Palm Beach

When a gate stops opening in West Palm Beach, the person who shows up matters as much as the parts on the truck. That’s why every Carver Gate Repair West Palm Beach technician is background-checked, uniformed, and trained to The Garrison Standard that’s guided this team since 2008. We’re part of the Garrison Partners family, and the crew Lonnie Burke has built here works the same way on a condo gate in Palm Beach Lakes as they do on a driveway gate in Wellington. You’ll know who’s walking onto your property before they touch a single bolt.

Our People

Marcus T., Lead Technician

Marcus has been fixing gates in Palm Beach County for 14 years, and he’s the guy we send when a swing operator is doing something weird that nobody can figure out. He’s certified on LiftMaster, FAAC, and BFT systems, and he can usually tell you what’s wrong from the sound a motor makes before he opens the cover. Marcus keeps a voltage meter on his belt and a notepad in his pocket, and he’ll show you exactly what he measured and why it matters. On weekends he’s out on Lake Worth Lagoon with a fishing rod, and he claims he’s never once used a gate hinge as a paperweight.

Dana R., Senior Installer

Dana leads our gate installation work across West Palm Beach, from new driveway gates in Ibis Golf & Country Club to replacement operators at warehouses off Okeechobee Boulevard. She started in the trade with access control systems and moved into full gate builds about nine years ago, so she’s as comfortable running conduit as she is setting an articulating arm. Dana is our go-to for Viking and DoorKing installs, and she measures three times before the first post hole gets dug. She’s a Florida native who swears the summer heat is the real reason every gate motor in this city works harder than it should.

Sophie L., Service Coordinator

Sophie is the voice you’ll hear when you call Carver Gate Repair West Palm Beach, because our phones are answered by a live person 24 hours a day, every day of the year. No voicemail boxes, no call-back queues. She’s been dispatching field crews for over a decade and knows which neighborhoods have what kind of gate hardware, so when you describe the problem, she’s already thinking about which parts to load on the truck. Sophie keeps the schedule tight, sends written confirmations, and makes sure the price you’re quoted is the price on the invoice. She’s also the reason our trucks always have cold water in the cooler from May through October.

Jayden P., Apprentice Technician

Jayden joined the team two years ago through a trade program and has been learning gate motor repair under Marcus ever since. He’s already certified on Ghost Controls and Mighty Mule systems, and he handles a lot of our limit switch adjustments and loop detector diagnostics with supervision. Jayden grew up in West Palm Beach and knows the difference between a gate that rattles because of a worn roller and one that rattles because the entire post is shifting in sandy fill. He’s methodical, asks good questions, and keeps the job site cleaner than he found it, which is part of The Garrison Code we hold every technician to.

One Standard, Every Job

Whether it’s Marcus tracing a voltage drop that’s causing false triggers or Dana leveling a post after a hard rain, every member of this crew works to the same set of rules. We call them The Garrison Standard and The Garrison Code, and they’re not optional. Every repair gets a written guarantee, good for a full year from the date of service. Every customer gets a written price before any work starts, so the number never moves once the job is open. If a repair fails inside that guarantee window, we come back and make it right at no charge, no argument. That’s the promise Lonnie Burke holds this West Palm Beach team to, and it’s the same promise every Carver Gate Repair location is bound to, no matter which market you’re in. Clean site, straight answer, gate that opens and closes every time. That’s what you’re paying for, and that’s what we deliver.

Written by Lonnie Burke, Owner at Carver Gate Repair West Palm Beach, serving West Palm Beach and the surrounding communities.