Our Guarantee & Warranty - Carver Gate Repair West Palm Beach

The Carver Gate Repair West Palm Beach Guarantee

When we fix a gate in West Palm Beach, we put it in writing. Every repair we complete carries a 365-Day Done Right Promise, which means the workmanship is guaranteed for a full year from the date of service. If something we fixed fails inside that window, we come back and make it right at no charge. No service fee, no parts markup games, no argument. This isn’t a verbal handshake or a “trust us” line. It’s a written guarantee handed to you before we pack up the truck. Lonnie Burke, Owner of Carver Gate Repair West Palm Beach, signs off on that standard for every job we take, from a limit switch replacement in Lake Worth to a full swing operator rebuild in Palm Beach Gardens.

Call (728) 203-2413

What’s Covered

• The repair itself. Every repair we perform in West Palm Beach is covered by a written workmanship guarantee for 365 days from the date of service.
• Parts we install. If a part we supplied fails during the guarantee window, we replace it and redo the labor at no cost to you. We don’t hide behind part numbers or blame the manufacturer.
• The second visit. If a repair fails within the guarantee period, the return trip is free. That includes the diagnostic time, the labor, and the replacement part if we were the ones who installed it.
• Clean site. We leave the gate area as we found it. No dropped screws, no grease smears on the driveway, no wire clippings in the grass. If we make a mess, we clean it.
• On-time arrival. You get a technician who shows up when we say they will. If traffic on I-95 or a bridge delay pushes things, we call ahead and tell you.
• Written price before work starts. The number we quote is the number you approve. It doesn’t grow once the gate is open. If we find something unexpected, we stop, show you, and get your sign-off on a new number before touching anything else.

Our Satisfaction Promise

If you’re not satisfied with a repair we completed, call us. You’ll reach a live person at (728) 203-2413, not an after-hours recording. We’ll send a technician back to look at the gate. If the problem is something we touched and the repair is still within the 365-day window, the fix is free. If it’s outside the window or it’s a new issue, we’ll write you a price and you decide before any work starts. That’s the structure: no finger-pointing, no “that’s a different problem” gatekeeping, no pressure. Lonnie Burke built the Garrison Standard around a simple rule: if we touched it and it isn’t right, we return. That applies the same way in Flamingo Park, Roosevelt Estates, and every other West Palm Beach neighborhood we work in. The guarantee is in writing on every invoice, not buried in fine print.

Licensed & Insured Backing

A written guarantee means something when the company behind it is real. Carver Gate Repair West Palm Beach is a licensed and insured gate repair contractor, and every technician we dispatch is background-checked and uniformed. That matters because gate work involves serious hardware: high-tension springs on cantilever gates, 24-volt control systems, operators that weigh more than a person. Licensing means we’re accountable to the state of Florida. Insurance means that if something goes sideways on your property, you aren’t holding the bag. We encourage every homeowner in West Palm Beach to verify credentials before letting any contractor near their gate. Ours are current, and we’re happy to show them. The paperwork behind the promise is as real as the guarantee itself.

Written by Lonnie Burke, Owner at Carver Gate Repair West Palm Beach, serving West Palm Beach since 2008.